Privacy Policy
Effective January 1, 2026
Pinnacle Saratoga Concrete Company, saratogaconcretecompany.com, sales@saratogaconcretecompany.com
Who this policy covers
This policy explains how Pinnacle Saratoga Concrete Company, a concrete contractor in Saratoga, CA, handles the information you share when you visit our website, fill out a form or get in touch with us about a job.
It covers this website and the ways you reach us through it. You can read more about our crew on our About page, or go back to the home page at any time.
What information we collect through our forms
When you ask for an estimate or send us a message, we collect what you type into the form. That's usually your name, phone number, email address, the address of the property and a short description of the work, like a cracked driveway or a new patio.
Our contact form is run by an outside form service, so the details you enter pass through that service before they reach us. We only ask for what we need to call you back and plan a visit to your property.
If you call us at (669) 310-0413 or email us, we keep the details you give us in the same way we keep form messages.
Analytics and cookies
Like most websites, ours can use cookies and basic analytics tools. Cookies are small files your browser stores so a site works properly and so we can see, in general terms, how people use it.
Analytics can record things like the pages you visit, how long you stay, the type of device and browser you use and the general area you're browsing from. We look at this as a whole to see which pages help homeowners and which ones need work, not to track any one person.
You can block or delete cookies in your browser settings. The site should still work, though some features may not.
How we use your information
We use what you send us to answer your question, schedule an estimate, plan and do the work, and follow up about your job.
We also use general website data to fix problems on the site and make our pages clearer.
We don't sell your personal information, and we don't add you to marketing lists you didn't ask to join.
Who we share it with
We share your information only when we need to for your job or for running the website. That can include the form service and website tools that handle the data for us, and suppliers or subcontractors who need an address or job details to do their part.
We may also share information if the law requires it, or to protect our business, our crew or our customers.
How long we keep your information
We keep estimate requests and job records for as long as we need them to do the work, stand behind it and keep the business records we're required to keep.
When we no longer need the information, we delete it or keep it in a form that doesn't identify you. Analytics data is kept in summary form and isn't tied to your name.
Your choices and rights
You can ask us what personal information we have about you, ask us to correct it or ask us to delete it. California residents have rights under state privacy law, and we'll honor any request the law gives you.
To make a request, reach us through our Contact page or call us. We may ask a few questions to confirm it's you before we change or share anything, because that protects your information from someone else asking for it.
Children's information
Our website is meant for adults arranging work on their property. We don't knowingly collect information from children under 13, and if we learn we have, we'll delete it.
Changes to this policy
We may update this policy when our website or the way we work changes. The current version will always be on this page, so check back if you have questions about how your information is handled.
How to raise a privacy concern
If something about your information doesn't look right, or you have a question about this policy, tell us. Use the form on our Contact page or call (669) 310-0413, and we'll look into it and get back to you.